Rethinking hiring mindsets to unlock innovation and inclusion at scale. Why It’s Time to Shift from ‘Fit’ to ‘Add’ Many businesses still prioritise culture fit when hiring, focusing on finding candidates who blend seamlessly into the existing team. However, this...
Why remote-first teams are reshaping the global business landscape. What Is a Fully Distributed Workforce? A fully distributed workforce means every employee works remotely. There is no central office. Teams are spread across cities, countries and continents. This...
Why 24/7 Bookkeeping Services Matter Today’s business world never stops. Whether you're running an eCommerce store, managing global clients or handling time-sensitive transactions, delays cost money. Many businesses now expect 24-hour support, including weekends and...
The Best Tools to Support Seamless Global Teamwork Managing a remote team comes with its own challenges, which is why we strongly suggest investing in a people management organisation that does it for you. However you decide to go, though, the right technology can...
A look at the real cost of hiring in-house and how outsourcing solves it Building an internal team may seem like a smart long-term move. You get full-time support, greater control and dedicated talent. But for many businesses, particularly start-ups and scale-ups,...
Key Benefits of Adopting a Remote-First Culture for Business Growth and Innovation In an increasingly digital world, companies are shifting towards a remote-first culture to tap into global talent and improve flexibility. A remote-first approach enables businesses to...
How cultural alignment in remote teams improves communication, productivity and long-term growth In today's interconnected world, businesses are increasingly leveraging global support teams to drive growth and innovation. A key factor in the success of these teams is...
The Global Shift to Remote South African Talent The global recruitment landscape continues to transform in 2025, with remote work now firmly established as a permanent fixture of the modern workplace. Companies worldwide are looking beyond their borders to find...
As the workplace continues to evolve, more organisations are embracing remote-first culture best practices. But working remotely isn’t just about where people log in from - it’s about how they work, communicate, and grow together. A truly remote-first culture allows...
Customer expectations have changed. Today’s consumers want fast, friendly, and culturally aware support, wherever they are in the world. They expect real-time answers, personalised communication, and a consistent brand experience across every interaction. And that's...
2025 1 January – Wednesday: New Year’s Day 21 March – Friday: Human Rights Day 18 April – Friday: Good Friday 21 April – Monday: Family Day 27 April – Sunday: Freedom Day 28 April – Monday: Freedom Day observed ** 1 May – Thursday: Workers’ Day 16 June – Monday: Youth...
AI, automation and HR SaaS tools have reshaped the recruitment industry. All of that innovation is intended to make it faster and easier for recruiters and talent managers to do their jobs. But as of 2024, there are 43,140 HR tech startups in the world. That might...
Hiring exceptional marketers can be like finding a needle in a haystack. Finding a remote marketer who’s an invaluable asset to your team? That’s like finding a golden needle in a haystack. So it’s no wonder it generally takes 6-8 weeks to fill an open marketing...
Working with recruiters is like having talent scouts for your NFL team. But RHHR is like drafting an all-star quarterback - someone who doesn’t just make passes, but can control the outcome of the entire game. This is the piece that companies have been missing. With...
Remote work is the new normal, but let’s be real—it’s not always easy. Whether you’re working from home or a coffee shop, keeping things running smoothly can be tricky. But with the right tools, you can stay connected and productive. Here are 7 tools that’ll help you...
Many business owners choose to outsource their team to South Africa. They do this for many reasons. First, the talent pool in South Africa is rich and deep. Second, the cost of living is low. Third, the weather is almost always sunny and warm. Fourth, there are a lot...
When businesses encounter difficult economic times, their operations can quickly become unsustainable. This is because many businesses depend on consumer spending for their success- so when consumers are poor, so are businesses. However, outsourcing allows businesses...
Customer service. Your customer service reps should be able to provide excellent customer service through a variety of communication channels. Hire customer service representatives with problem solving, excellent phone and live chat support, and time management...
Find the best outsourcing firms in south africa. South Africa is the world's leading destination for outsourced business processes. With its large, well-educated workforce and focus on customer experience, the country ranks as one of the most popular locations for...
The importance of good customer service. Great customer service means following best practices such as valuing your customers' time, maintaining a pleasant attitude, and providing knowledgeable and resourceful resources, but going the extra mile to exceed expectations...
